Shipping Policy
As of April 27, 2023.
Shipping services used
We currently ship to the United States using US Postal Service. We ship within 3 business days of the order when items are in stock and will notify you within 2 business days if the item you have ordered needs any special lead time.
If your item can be fulfilled from the original manufacturer or a US distributor, we may opt to have your items fulfilled through a drop-ship arrangement. In these cases, the shipping service could be one of the following: DHL, FedEx, or UPS.
Free Shipping offers
We currently offer Free Shipping within the Unites States on orders whose total for regular merchandise exceeds a certain amount. This amount is always advertised in a banner which shows at the top of all of our shop pages. Currently the amount that needs to be spent to qualify for free shipping is $100.
Heavy equipment, such as Knitting Machines and Looms are excluded from Free Shipping as are bulky or unusually shaped items, such as swifts.
Current Shipping Rates
Shipping rate are subject to change. They currently are:
- Regular items. Flat Rate $10 per order.
- Odd shaped items. Flat rate of $25 per order.
- Heavy equipment. Flat rate of $45 per order.
Expected shipping times.
Packaging and shipping only occurs when the retail shop is open. Currently Tuesdays through Saturdays.
Our US Postal Service picks up in the morning. As such, after picking and packaging, your items will ship one to three days after your order date. If you order on a Saturday, the earliest it will ship is likely on the following Tuesday.
If your items exceed one pound in packaged form, we will ship via Priority Mail. Generally, these take 1 to 2 days to arrive at your location. Shipping tracking information will be sent to the email you used when purchasing the item.
For items that do not exceed one pound, expect us to use First Class mail, which does not have a promised delivery time. However, our experience indicates that you should see your items within 4 business days once on its way–often sooner.
If we will be using shipping via DHL, FedEx, or UPS, the shipping times will usually be within 5 days.